Westfield Town Center Has Brain Fart
While frantically running around doing my Christmas shopping last weekend I ended up at my beloved Westfield Town Center to purchase some gifts cards.
I went to the stand located in the middle of the mall by Starbucks (where they have sold their gift cards for over a year) and asked to make a purchase. I was told that they no longer sell them there and that I needed to go to the gift card sales center over by Sears.
Slightly irritated, I head back in that direction (that I had just come from) only to find that the gift cards are being sold from inside a shoe store. Yes that’s right, from inside a shoe store. So when the line for gift cards gets long, it forms inside a shoe store where people are trying to shop and try on shoes.
Gimme a break guys. Why’d ya move the gift card spot there? Could there have been a worse spot? The location in the middle of the mall was perfect and if you wanted to avoid long lines there, hmmm maybe move the baby strollers over by JCPenney?
Thumbs down from me to whoever the genius was that thought of this.

