Comments on: After Hours Pediatric Urgent Care

By: chris

chris — Thu, 03 Jul 2008 19:48:19 +0000

Doctors have to learn to listen to thier patients!!!

By: mark

mark — Wed, 02 Jul 2008 11:50:12 +0000

It is strange to comprehend about paying for treatment being from the UK. Yes we complain, that it is not up to standard, yes we complain about the wait, but we don’t know how lucky we are.
As far as private treatment in the UK is concerned, we would have been treated much quicker if we paid, if not straight away.

Mark

By: Cheryl

Cheryl — Thu, 20 Mar 2008 22:12:27 +0000

Back in Oct 07 I was bitten by a black widow spider on my thigh. Although we didn’t initially find the spider (we did find it a couple of days later in the bathtub), all my symptoms were that of a black widow per my private physician. He told me to go the closest ER (Henry Mayo). The doctor that attended me INSISTED that she thought I had shingles even though I told her that I felt the venom when it bit, but we couldn’t find the spider. She refused to talk to my private physician, even when I called him and handed her the phone she cut him off brusquely.

I could barely stand, let alone walk unassisted; yet, when they released me, the on-duty nurse who had not been my attending nurse expected me to walk myself out of the ER. I asked her for a wheelchair & she said “maybe” she could find one & when she did she said “You’re lucky one of the volunteers just came down to release a patient, so you have your wheelchair now.” I just wanted to get out of their at that point!

I had never felt so poorly treated by the medical profession in my life. I’m a grown woman, well-educated and have worked in a medical office for the past 20 years; and yet because I was in so much pain that at that moment I was pretty helpless physically (but I was fully aware of what was happening otherwise). Because of a language barrier, they were not attentive to my husband’s concerns either. I called a few days later to file a complaint, but of course they never returned my messages.

I had hoped never to return, but my daughter collapsed last week, she had chest pain & trouble breathing, we had to call 911 and that’s where the ambulance took us. She was diagnosed with costochondritis by the ER dr who seemed nice enough; just an ekg, x-ray & blood work. However, when I brought her in to be checked by our dr, he found that she has pulmonary obstruction indicative of asthma and she’ll be undergoing further studies. So, even though she had trouble breathing and they had not done any pulmonary studies which would have shown the pulmonary obstruction.

Now I really do not want to EVER return to Henry Mayo under any circumstance and I hope I never have to!!

By: Thomas

Thomas — Thu, 03 Jan 2008 17:32:22 +0000

I read the comments regarding henry mayo above and in response to those, I recently took my newborn to the HM ER and was blown away by the professionality and quality of care that the doctors and nursing staff provided to my baby. It was an excellent experience in light of the issue we were there for.

By: Molly

Molly — Thu, 20 Sep 2007 23:45:02 +0000

I am glad to know that parents are pleased to see a pediatric urgent care in our neighborhood. I had an emergency with my son a few months ago & was advised to go to Holy Cross ER–After 9 hours in the ER waiting room, my newborn was taken by ambulance to Valley Press for treatment because they DO NOT offer pediatric care or have a pediatrician to call at Holy Cross!!